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Refund Policy

Effective as of: 03.06.2025
 

At Full of Grace, I strive to provide exceptional service and ensure every client leaves feeling confident and beautiful. Please read the following refund policy carefully before booking your appointment.

 

 

 

 

1. Non-Refundable Deposits

 

 

All deposits are non-refundable under any circumstances. Your deposit secures your appointment time and covers administrative time and preparation.

 

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2. Services

 

 

Due to the nature of makeup artistry, no refunds will be issued for services once they have been performed. I do not offer refunds for:

 

  • Changes of mind

  • Dissatisfaction due to unrealistic expectations

  • Reactions to products (please disclose any known allergies in advance)

 

 

If you are unhappy with your makeup, please communicate this at the time of your appointment, and I will do my best to make adjustments within your scheduled time.

 

 

 

 

3. Cancellations & Rescheduling

 

 

  • If you cancel more than 48 hours before your appointment, your deposit may be transferred to a new date once only.

  • Cancellations within 48 hours of your appointment, or failure to show up, will result in forfeiture of your deposit and no refund will be issued.

  • In the rare event that I need to cancel your appointment due to illness, emergency, or other unavoidable circumstance, I will offer a full refund of any deposit paid or reschedule at your convenience.

 

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4. Bridal & Group Bookings

 

 

Bridal and group bookings require advance notice and a signed agreement. Specific refund and cancellation terms for bridal packages will be outlined in your individual contract.

 

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5. Retail Products (If applicable)

 

 

If I offer any products for sale:

 

  • Unused, unopened products may be returned for a refund within 7 days of purchase, with proof of purchase.

  • Used or opened products cannot be refunded or exchanged due to hygiene reasons.

  • Refunds are not available for change of mind.

 

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6. Contact

 

 

If you have any concerns about a service or need to discuss a potential refund request under special circumstances, please email me directly at:

official.fullofgrace@gmail.com

 

 

 

By booking with Full of Grace, you acknowledge and agree to this refund policy.

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